GDPR & Privacy Policy
We are BaliGuide.me and we operate the website https://baliguide.me
To provide our services and operate our website, we process some personal data.
In particular, the processing of personal data is governed by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) ("GDPR")
1.PROCESSING OF PERSONAL DATA
A. Processing of Personal Data When Using the Contact Form
If you enquire about our services, we will work with the Contact details you provide us with, mainly via the enquiry form or online chat. These include: name, surname, e-mail.
What is the reason?
We will use them to contact you and to further arrange the services.
On what legal basis?
This is processed on the basis of Article 6(1)(b) GDPR - contract negotiation or to carry out pre-contractual measures at your request.
How long will we process the personal data?
Unless we establish further cooperation, we will process your data for a maximum of 5 years from our last communication.
B. Processing of Personal Data in Case of Purchase
If you make a purchase with us, we will work with the data you fill in. This is mainly data required for billing: name, surname and other data you have provided, or data that the controller has obtained as a result of the fulfillment of your order. Once again, this is generally billing data that you fill out in the order.
For what reason?
We need to process personal data to fulfill our contract and to deliver our services to you. We will also communicate with you via the contact details provided regarding the status of your order, or regarding complaints or inquiries.
We will also process personal data to fulfill our legal obligations (mainly for accounting and tax purposes, or to handle complaints and other matters).
On what legal basis do we process personal data?
The processing is based on Article 6(1)(b) GDPR - performance of a contract and Article 6(1)(c) GDPR - performance of our legal obligation.
How long will we process the personal data?
For the duration of the performance of our service and thereafter for a period of 5 years from the last date such service was provided.
C. Newsletters (Commercial Communications)
Unless you are a paying customer and have opted out at the time of purchase, we will send our newsletter to your email address.
On what legal basis?
Section 7(3) of Act No. 480/2004 Coll. on certain information society services allows us to do so, unless you have prohibited us from doing so at the time of purchase.
How long will we process personal data?
5 years from the date of your last purchase. You can unsubscribe from the mailing list at any time via email or contact us at: hello@baliguide.me.
2.WHO GETS ACCESS TO THE DATA?
Your data will remain with us. However, there are select companies and persons who work for us who have access to the data because they help run our website. These include:
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The provider of the Wix Web Platform (Wix.com Ltd., located at Namal Tel Aviv 40, 6350671 Tel Aviv, Israel)
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Companies involved in the dispatch of payments (Stripe Technology Europe, Limited, based at The One Building, 1 Grand Canal Street Lower, Dublin 2, Ireland)
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E-mailing service provider (Wix.com Ltd., located at Namal Tel Aviv 40, 6350671 Tel Aviv, Israel)
3.WHAT YOU SHOULD KNOW NEXT
We do not have a designated data protection officer.
Our company makes decisions based on automated processing or profiling.
If you have any questions about your personal data, please contact us at hello@baliguide.me.
4.USE OF COOKIES
Cookies are text files containing small amounts of information that are downloaded to your device when you visit our website. Cookies are then sent back to the website or another website that recognizes them on each subsequent visit.
Cookies perform a variety of tasks, such as allowing you to navigate between websites efficiently, remembering your preferences and generally improving the user experience. They can also ensure that advertisements displayed online are better tailored to you and your interests.
We use the following cookies on the website:
Necessary cookies: these are required for the operation of the website, for example, they allow you to log into secure areas of the site and other basic functionality of the site. This category of cookies cannot be disabled.
Analytical/statistical cookies: these cookies allow us, for example, to recognize and track the number of visitors and to monitor how our visitors use the website. They help us to improve the way the site works, for example by enabling users to easily find what they are looking for. We only run these files with your prior consent.
Advertising cookies: these are used to track preferences and allow you to see advertising and other content that best matches your interests and online behavior. We only run these cookies with your prior consent.
Some of the defined cookies are then processed by third parties, primarily services:
Analytical/statistical cookies: Google Analytics/Google Ireland Ltd.
Further information about cookies and their current list can be found via the individual web browsers, most often under Developer Tools.
Consent can be expressed via a checkbox contained in the so-called cookie bar. You can subsequently refuse cookies in your browser settings or set your browser to use only some of them.
For more information on the management of cookies in individual browsers, please see the following links:
Internet Explorer - https://support.microsoft.com/en-us/windows/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
Google Chrome - https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
Firefox - https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Safari - https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
Opera - https://help.opera.com/en/latest/security-and-privacy/
Microsoft Edge - https://learn.microsoft.com/en-us/mem/configmgr/compliance/deploy-use/browser-profiles
5.YOUR RIGHTS AND THE CONTEXT OF THE PROCESSING OF PERSONAL DATA
The GDPR gives you, among other things, the right to contact us and request information about what personal data we process about you, to request access to that data and have it updated or corrected, or to request a restriction on processing, to request a copy of the personal data we process, to request that we delete your personal data in certain situations, and to request data portability in certain cases. You can object to processing on the basis of legitimate interest.
If you believe that we are not handling your data correctly, you have the right to lodge a complaint with the Data Protection Authority or take your claims to court.
This Privacy Policy is effective from 1. 3. 2023